Privacy policy.

Information you provide

When you submit a project enquiry, we collect the contact and project information you enter, including your name, email address, company, project country, material requirements and project notes. Please only provide information needed to discuss your project.

How enquiry information is used

Your information is used to review and respond to your request, understand the material requirements and maintain a record of the enquiry. Submitting the form does not place an order or subscribe you to a marketing mailing list.

Website usage information

The site records page visits and enquiry starts, together with a session identifier and referral information, to understand how people find and use the site. A session identifier, the initial page and the referral source may be stored in your browser’s session storage and associated with an enquiry you submit. Session storage normally clears when the browsing session ends.

If website analytics is enabled, Google Analytics may also process usage information according to its own privacy terms. Browser privacy settings and content blockers may affect analytics collection.

Access, service providers and sharing

Enquiry information is available to the people responsible for reviewing requests. Hosting and analytics service providers may process information to operate the website. When you consent to a sourcing introduction, we may share your project requirements and necessary contact details with up to three matched suppliers so they can provide quotations. Suppliers may pay us for qualified introductions. This permission is limited to your enquiry, not unrelated marketing or onward resale. You may contact us to stop further introductions.

Retention and your choices

Enquiry and usage records are retained for operational review and follow-up. You may request access to, correction of or deletion of your enquiry information, subject to applicable record-keeping requirements. Avoid sending sensitive personal information in project notes.

Contact

For privacy questions or requests concerning your information, use the enquiry form and clearly mark your message as a privacy request. Provide only the details needed to identify your earlier enquiry.